a) What are Cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way you use your equipment, they can be used to recognize to user.

b) Use of Cookies:

Valencia al cor uses so-called cookies and other similar mechanisms to improve your user experience. The main purpose of these small files is to facilitate faster access to the selected services. In addition, Cookies help personalize the services, facilitating and offering each user personalized information according to their preferences and interests, according to the use they make of the services.

We personalize and facilitate navigation through our pages thanks to the use of cookies. These cookies are associated with anonymous users and their computer and do not provide any type of personal data about it. You can configure your browser to notify and reject the use of cookies if you prefer without affecting the ability to access the page, even so, the quality of operation may be affected.

Thanks to cookies, registered Users, who register or who have logged in, benefit from more personalized services oriented to their profile, taking into account the data stored at the time of registration. These Users expressly authorize the use of this information for the indicated purpose, without prejudice to their right to reject or disable the use of cookies.

c) Type, purpose and operation of Cookies:

Cookies can be divided into session or permanent Cookies depending on the time they remain on your computer. Session cookies stop working when you close the browser. The latter expire depending on when the purpose for which they serve is fulfilled or when they are manually deleted.

Additionally, depending on their objective, Cookies can be classified as follows:

NAVIGATION COOKIES: These cookies help us to allow you to browse the website comfortably and are responsible for allowing you to subscribe to any of our payment plans.

PERFORMANCE COOKIES: This type of Cookie remembers your preferences for the tools found on the Services, so you do not have to reconfigure the service each time you visit. As an example, this typology includes:

Volume adjustments for video or sound players.

The video transmission speeds that are supported by your browser.

The objects saved in the shopping cart in the E-commerce Services in the case of stores

GEO-LOCATION COOKIES: These Cookies are used to find out which country you are in when you request a Service. This Cookie is completely anonymous, and is only used to help direct the content to your location and choose the language in which you will view the content.

REGISTRATION COOKIES: Registration Cookies are generated once the User has registered or subsequently opened their session, and are used to help identify them in the Services for the following purposes:

Keep the User identified so that, if they close a Service, the browser or the computer and at another time or another day they re-enter said Service, they will continue to be identified, facilitating their navigation without having to identify themselves again. This functionality can be deleted if the User clicks on the logout functionality, so that this Cookie is deleted and the next time the User enters the Service they will have to log in to be identified.

Check if the User is authorized to access certain Services, for example, to participate in a contest.

Additionally, some Services may use connectors with social networks such as Facebook or Twitter. When the User registers in a Service with credentials from a social network, they authorize the social network to save a persistent Cookie that remembers their identity and guarantees access to the Services until they leave it. The User can delete this Cookie and revoke access to the Services through social networks by updating their preferences on the specific social network.

ANALYTICS COOKIES: With the intention of always guaranteeing good service for you, these cookies give us anonymous data about your browsing and collect statistical data on user activity. We use Google Analytics cookies and the providing company is Google INC.

Every time a User visits a service, a tool from a third-party provider (Omniture Inc, NetScope Inc and comScore Inc) generates an analytical Cookie on the User’s computer. This Cookie, which is only generated during the visit, will be used in future visits to the services to anonymously identify the visitor. The main objectives pursued are:

Allow the anonymous identification of browsing Users through Cookies (identifies browsers and devices, not people) and therefore the approximate accounting of the number of visitors and their trend over time.

Anonymously identify the most visited content and therefore the most attractive to Users

Know if the user who is accessing is new or repeat visit.

Important: Unless the User decides to register for a Service, Cookies will never be associated with any personal data that may identify them. These Cookies will only be used for statistical purposes that help optimize the User experience on the site.

ZOPIM CHAT COOKIES: We want to offer good customer service and facilitate communication to resolve your questions instantly through our chat (Supplier: Zopim Technologies LTD.). The chat collects user activity with information about the pages visited, location, browser, platform, connection device and IP address.

THIRD PARTY COOKIES:

De terceros: They are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

• Social network cookies: The website uses cookies from Facebook, Twitter, Linkedin and Google Plus so that the user can share content from the Website on the aforementioned social networks, or to facilitate registration on the Website, so that with the user data they have provided social networks can directly fill in the fields of the registration form on the Web.
• Tracking cookies: the website uses tracking cookies Facebook (Property of Facebook, Inc.) to measure conversions made through this social network. These cookies are used to track clients who are users of these social networks for the purposes of analyzing market research data. They are also used to show you products or services in which you have shown interest. https://www.facebook.com/policies/cookies/
• Cookies for measuring traffic on the Portals: The website uses Google Analitycs cookies (Google is owned by Alphabet Inc.) to collect statistical data on user activity on the website and, in this way, be able to improve the services provided to users. These cookies allow user traffic to be analyzed by generating an anonymous user ID that is used to measure how many times a user visits the Site. Likewise, it records when the first and last time you visited the Website, when a session has ended and the origin of the user. https://support.google.com/analytics/answer/6004245?hl=es
• Advertising cookies: the website uses cookies stored by third-party companies that manage the spaces that serve advertising These cookies allow us to measure the effectiveness of our online campaigns, provide information of your interest and offer you advertising content of your preference. https://support.google.com/adsense/answer/2839090?hl=es
• Technical cookies: we use Zendesk, a (third-party) chat service owned by Zendesk Inc. which allows us to talk with our clients in real time. This installs two cookies on your computer, these help us provide you with a better service as they allow us to recover previous conversations, as well as remember your preferences (such as not showing you the chat again if you have minimized it). For more information visit https://www.zendesk.es/company/contact-info/
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d) How to disable Cookies and Web Bugs in the main browsers:

You can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer.

Most web browsers offer the possibility of allowing, blocking or deleting cookies installed on your computer.

Below you can access the settings of the most common web browsers to accept, install or deactivate cookies:

Configure cookies in Google Chrome

Configure cookies in Microsoft Internet Explorer

Configure cookies in Mozilla Firefox

Set cookies in Safari (Apple)

e) What happens if Cookies are disabled:

So that you understand the scope that deactivating the cookies we show you some examples:

• You will not be able to share content from that website on Facebook, Twitter or any other social network.
• The website will not be able to adapt the content to your personal preferences, as is often the case in online stores.
• You will not be able to access the personal area of that website, such as My account, or My profile or My orders.
• Online stores: It will be impossible for you to make purchases online, they will have to be made by telephone or by visiting the physical store if it has one.
• It will not be possible to customize your geographical preferences such as time zone, currency or language.
• The website will not be able to perform web analytics on visitors and traffic on the website, which will make it difficult for the website to be competitive.
• You will not be able to write on the blog, you will not be able to upload photos, post comments, rate or rate content. The website will also not be able to know if you are a human or an automated application that publishes spam.
• Sectorized advertising cannot be displayed, which will reduce the website’s advertising revenue.
• All social networks use Cookies, if you deactivate them you will not be able to use any social network.
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UPDATES AND CHANGES IN THE PRIVACY POLICY / COOKIES:

Valencia al cor may modify this Cookies Policy based on legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, therefore Users are advised to visit it periodically.

When significant changes occur in this Cookies Policy, they will be communicated to Users either through the website or via email to registered Users.