I. INFORMATION IN COMPLIANCE WITH THE PROVISIONS OF LAW 34/2002, OF JULY 11, ON INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE

In compliance with the provisions of article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), information is expressly, precisely and unequivocal, both to the recipients of the service and to the competent bodies, of the following aspects related to the information society service provider:

COMPANY NAME: Valencia al cor

CIF: 20149112P
ADDRESS: C/ San Francisco de Paula, 4-2 Valencia 46024
TEL. 670-826659
EMAIL: evamyo@yahoo.de

II. INFORMATION IN COMPLIANCE WITH PERSONAL DATA PROTECTION REGULATIONS

In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our entity.
Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask for. This way, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your help.

1. Contact our data protection officer

Do you know that in our entity we have a data protection officer to whom you can send all your complaints, doubts and suggestions regarding the use of your personal information?
• Contact telephone number: 670-826659
EMAIL: evamyo@yahoo.de

2. What are we going to use your data for?
In general, your personal data will be used to be able to interact with you, to provide you with our services and to respond to the requests you have made to us through the forms on our website.
Likewise, they can also be used for other activities, such as sending you advertising or promoting our activities.

3. Why do we need to use your data?
Your personal data is necessary to be able to interact with you and provide you with our services, which allows us to use your information within the law.
However, there are certain situations in which we will need your prior permission to carry out certain activities, such as being able to send you advertising or publish your image on the Internet. To do this, we will provide you with a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.

4. Who will know the information we ask for?
In general, only duly authorized personnel of our entity may have knowledge of the information we request.
Likewise, those entities that need to have access to it so that we can provide our services may be aware of your personal information.
For example, our bank will know your data if payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will have knowledge of your information. Giving you an example, the Tax Law requires the Tax Agency to be provided with certain information on economic operations that exceed a certain amount.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

5. How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.

6. Will we send your data to other countries?
In the world there are countries that are safe for their data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection point of view.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your information. personnel to another country.

7. How long will we keep your data?
We will retain your data for the duration of our relationship and for as long as we are required to do so by law. Once the applicable legal deadlines have expired, we will proceed to dispose of them in a safe and environmentally friendly manner.

8. What are your data protection rights?
You can contact us at any time to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship ends, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, to be able to identify you.

In the offices of our entity we have specific forms to request these rights and we offer our help in completing them.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

9. Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising for our products or services, but you no longer wish to receive further advertising, you can let us know using the opposition to processing form available at the offices of our entity.

10. If you believe that your rights have been disregarded, where can you file a complaint?
If you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:

• Electronic office: www.agpd.es
• Postal address: Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid
• Via telefónica:
◦ Telf. 901 100 099
◦ Telf. 91 266 35 17

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.

11. Will we profile you?
Our policy is not to create profiles about the users of our services.
However, there may be situations where, for service delivery, commercial or other purposes, we need to profile information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will always keep you informed in advance and apply effective security measures to protect your information at all times from unauthorized persons who seek to use it for their own benefit.

12. Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide.

13. Quality of the processed data

Our policy is not to collect data from people under thirteen years of age and in the event that a person under thirteen years of age provides us with their data, we will proceed to its immediate destruction.
You must not provide us with false or third party data without their consent. You are responsible for the veracity and accuracy of the data provided.